PDI provides basic of best practice deployment based on minimum requirement solution. PDI offers one month’s services warranty after hand over. Any support request exceeded to the warranty period will be moved to Maintenance service. PDI suitable for small – medium or SOHO business.

 

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What is the packet:

 

• Consultation discussion pre deployment

• Backup and Safety

• Basic setting up installation & configuration

• Testing and commissioning; Acceptance test

• Documentations

• Limited Training

• One-month warranty post implementation support

• RMA support – customer required to send faulty unit to our service center

• Email and Tel support

• Trouble ticketing

• SLA NBD 5 x 8

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Applicable for Architecture: