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Transforming Hybrid Workspaces to Achieve True Collaboration

According to the latest research from Gartner, by the end of 2023 40% of organisations will move to “anywhere operations”, blending virtual and physical experiences, for increased productivity and customer reach.

Going forward, integrated IT and AV equipment such as interactive displays, cameras and mics running over IP-based networks will be able to automatically turn themselves on or off based on who is speaking. This, coupled with immersive technologies such as Augmented Reality, will allow remote participants to move through the room so that in addition to seeing who is speaking, they will also be able to see the reactions of other key participants in real-time and read the room.

The shift to hybrid work is not just impacting large conference rooms. Individual workstations, or “hoteling stations”, and huddle spaces are also evolving. In the case of huddle spaces, these compact private spaces or breakout rooms were originally designed for three to six people and featured a table, Polycom phone and maybe a screen. Soon they will have interactive displays, cameras and microphones. They will be rooms that provide an integrated experience for audio and video conferencing and wireless connectivity, where employees can brainstorm and conduct virtual meetings.

3 Steps to Transforming the Hybrid Workspace:

1. Set objectives – Determine the desired outcome of the physical office space. How many people need to be supported onsite and what business results need to be accomplished in the space?

2. Conduct a gap analysis – Consider your new hybrid workforce and identify how current office design and AV/IT infrastructure may be a barrier to their productivity, team collaboration and hybrid workflows. How is your workforce going to be distributed?

3. Integrate technology and office design – Create a plan that ensures all workers (those attending in person, and those attending virtually) can seamlessly connect, engage and collaborate using any platform. Prioritise the need for remote participants to have an equal footing with those onsite, by ensuring democratised and seamless IT connectivity and AV clarity for all


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