With all the buzz around generative AI, people are really starting to evaluate how artificial intelligence (AI) can help transform their everyday experiences and open up new possibilities for how we live and work. Here at Zoom, we see AI as the next industrial revolution. With these new capabilities to automatically process data quickly, human-to-human interaction becomes more meaningful, processes become streamlined, and communication with coworkers, teams, and customers bec

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly wit

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